Emergency Services

When seconds count, rely on Benefit Health for emergency care in Cedar Rapids, Iowa. Put your care in the hands of experienced professionals working in one of the most technologically advanced emergency departments in North Carolina.

When to Visit the Emergency Room

Get medical care right away when you or a loved one experiences:

Broken bone
Chest pain
Deep cut or wound
High fever
Head injury
Seizure
Serious burn
Severe pain
Sexual assault or abuse
Sudden difficulty speaking, seeing, or moving
Sudden weakness on one side of the body
Thoughts of harming yourself or another person
Traumatic injury
Trouble breathing

Advanced Primary Stroke Center

Rely on us for prompt, high-quality stroke care 24/7. Benefit Health holds Advanced Primary Stroke Center Certification from the Joint Commission and the American Heart Association/American Stroke Association.

Pediatric Emergency Department

When your child is sick or hurt, trust Benefit Health for expert pediatric emergency care. In our dedicated pediatric emergency department, you’ll find:

Colorful waiting area just for kids and their families
Radiology and imaging services designed for children and teenagers
“Ouchless” exam rooms with televisions, toys or art supplies, and a teddy bear your child gets to take home
Doctors and nurses who specialize in caring for children

Take a virtual tour of the Pediatric Emergency Department.

‘Super Track’ Rooms

If you have a minor injury or illness, you’ll appreciate the quick care available in our adult and pediatric “super track” rooms. Here, you’ll find treatment for conditions such as:

Broken fingers
Sore throat
Flu-like symptoms, such as fever, chills, body aches, cough, and headache
Minor cuts
Sprains and strains

Whenever possible, your “super track” care team will have you in and out of the Emergency Care Center within an hour.

What to Expect at the ER

When you arrive at the Emergency Care Center, you’ll meet with a triage nurse. The triage nurse will quickly assess your condition. Depending on your symptoms, you may have to wait. Patients with more severe conditions such as heart attack, stroke, and critical injuries are seen first. That means people who arrive after you, including those who arrive by ambulance, may be seen before you.

Your care team may begin your treatment with diagnostic tests, such as blood tests, X-rays or other imaging tests, or cardiac catheterization.

Take a virtual tour of the emergency department.

Emergency Waiting Area

If you have to wait, a nurse will check your vital signs and update you on your wait time every two hours. Enjoy the TV, magazines, and food and drink vending machines while you wait.